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Soon Apple Will Be Fixing Your iOS Devices Remotely Through Web-Based Diagnostic Tool

It has been revealed through France-based Hardmac reports that a new Web-based diagnostic tool is being readied for deployment which will let service centers to  fix your iOS devices remotely. The tools will basically send the diagnostic information, relatively anonymously, to Apple.

Apple announced (internally) that they have put the final touch to the tools that will facilitate a diagnostic. It will be simple to use and can be used remotely.  In effect, this systems operates entirely online.  An email is sent to the device containing a URL (this can alsoo be entered by hand) and the device will connect via Mobile Safari and the telephone to start internal checks and sends the result of it to the Apple servers to which the service centres are connected.

This tool is going to be intelligent and powerful to perform basic diagnostics on iOS devices and will facilitate technicians to diagnose device problems over the phone. Ultimately it will save both the customers and Apple time and effort. However, the diagnostics tool would be supported on devices that were booting up and running Mobile Safari which isn’t the case in most device repair situations.  The test will givethe following information:

  • Health, level of load of the battery, duration passed since the last complete charge.
  • Minimum level to which the battery was discharged.
  • iOS version installed.
  • To know if the mobile was turned off normally the preceding time.
The tools are expected to be available in the coming months. However we can’t confirm whether the test will be able to detect if a device is jailbroken.
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