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Apple Offers First Generation iPod Nano Replacement Due To Battery Issue

Apple who is the leading electronic hardware and software manufacturer has started a replacement program for First Generation iPod Nano. The reason told by the company for this replacement is due to serious overheating issues which poses a safety risk.

The effected component were sold between the months of September and December in year 2005. Moreover, Apple also mentions that normally there are less chances Nano’s gets overheated but product has been in the market for five years so chance of overheating are very high.

From Apple:

Apple has determined that, in very rare cases, the battery in the iPod nano (1st generation) may overheat and pose a safety risk. Affected iPod nanos were sold between September 2005 and December 2006.

This issue has been traced to a single battery supplier that produced batteries with a manufacturing defect. While the possibility of an incident is rare, the likelihood increases as the battery ages.

Apple recommends that you stop using your iPod nano (1st gen) and follow the process noted below to order a replacement unit, free of charge.

Note: This battery issue is specific to the iPod nano (1st gen) and does not affect any other iPod.

Replacement Process

You may order a replacement unit via the web. Click here to begin.

Your iPod nano serial number will be checked to verify that it is eligible for this program. You will receive a replacement unit approximately 6 weeks after we receive your current iPod nano (1st gen).

If you have a personalized iPod nano, you will receive a non-personalized replacement. Make sure to use iTunes to back up any data on your current iPod nano before sending it in for a replacement unit.

Additional Information

Identifying an iPod nano (1st gen):

  • It has a black or white plastic front and a silver metal back – later iPod nano models have a metal front and back. See images on this web page.
If you need assistance with placing an order, please visit an Apple Retail Store or an Apple Authorized Service Provider (AASP) and bring your iPod nano with you for serial number validation.

Your replacement iPod product is warranted to be free from defects for 90 days from the date of service.

All you have to do is stop using your First Generation iPod nano, Fill up all the information required at replacement page which includes serial number of your iPod along with other information and then have to wait for six weeks.  After six weeks, a brand new replacement unit for the first generation iPod nano will be arrived at your place.

Via [9to5mac]

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